THE ROLE OF INTERPERSONAL INTERACTION AND PSYCHOLOGICAL TRAINING IN THE DEVELOPMENT OF STUDENTS' COMMUNICATIVE COMPETENCE

Abstract

The article reveals the importance of interpersonal interaction as one of the key factors in the formation of communicative competence of higher education students. It is emphasised that effective communication in higher education institutions is based not only on the ability to transmit information, but also on the ability to establish constructive relationships, understand the position of the other, and take into account the socio-psychological context of communication. The article analyses modern approaches to defining the structure of communicative competence, which includes knowledge, skills, abilities and personal qualities necessary for productive interpersonal interaction. Particular attention is paid to the conditions that contribute to the effective development of communicative competence in the student environment, such as a positive microclimate and pedagogical support. A study conducted found that while the majority of students demonstrate a competent position in communication, a significant proportion of respondents exhibit a tendency towards a dependent or aggressive position in interaction. Based on these results, the article underscores the need for targeted psychological training to address these tendencies by focusing on assertiveness, emotional intelligence, and conflict resolution. The authors argue that such training, particularly through techniques like role-playing and assertiveness exercises, is a key condition for the effective development of communicative competence. The role of interpersonal interaction in the processes of self-knowledge, self-presentation, development of empathy and formation of reflective thinking in students is revealed. The theoretical justification of the need for purposeful creation of psychological and pedagogical conditions for the formation of communicative competence as an important component of the professional training of students is provided. It is concluded that communicative competence largely determines the effectiveness of professional and social realisation of a personality in the conditions of a modern information-saturated society.